Complaints Policy

Our aim is for patients to feel completely satisfied with their experience of our services, and we are pleased to receive any feedback you may have for us.

We take complaints very seriously at our practice. Please refer to our complaints procedure below if you wish to make a complaint.

Patient complaints

Where possible, please put the complaint in writing, either by email or by letter:

219-221 Straight Road

Harold Hill

Romford

RM3 7JP

Email: info@essencedental.co.uk

630 Eastern Avenue
Ilford
IG2 6PQ

Email: gantshill@essencedental.co.uk